{"id":2158,"date":"2016-08-01T17:09:30","date_gmt":"2016-08-01T17:09:30","guid":{"rendered":"\/?post_type=ht_kb&#038;p=2158"},"modified":"2018-03-10T21:16:28","modified_gmt":"2018-03-10T21:16:28","slug":"question-how-do-i-install-ssl-for-the-license-registration-proecess","status":"publish","type":"ht_kb","link":"https:\/\/www.use-snip.com\/kb\/knowledge-base\/question-how-do-i-install-ssl-for-the-license-registration-proecess\/","title":{"rendered":"Question:  How Do I Install SSL for the License Registration Process?"},"content":{"rendered":"<p>During license registration, <span style=\"color: #0000ff;\"><strong>SNIP<\/strong><\/span> requires an SSL (secure-socket-Layer) connection to communicate with the licensing server. \u00a0The purpose is to ensure that users can send their information to the licensing server in an encrypted and secured manner. \u00a0If a user encounters\u00a0a\u00a0&#8220;SSL connection required&#8221; message prompt, please go\u00a0<a href=\"https:\/\/slproweb.com\/products\/Win32OpenSSL.html\">here<\/a>\u00a0to download and manually install the 32-bit OpenSSL package (not the 64 bit package).<\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/slproweb.com\/products\/Win32OpenSSL.html\" target=\"_blank\" rel=\"noopener\">Install OpenSSL<\/a><\/p>\n<p><em>Windows users:\u00a0<\/em> As the Windows build is 64 bits, you will want this file:\u00a0 <span class=\"ActiveBoxContent\">Win64 OpenSSL v1.0.2L Light<\/span><\/p>\n<p>This no longer an issue for most Windows users without a native SSL solution.\u00a0 <span style=\"color: #0000ff;\"><strong>SNIP<\/strong><\/span> now handles installing the needed DLLs as part of the overall installation process.\u00a0 This was generally resolved in version 1.1.0 [released on December 2nd 2016]\u00a0\u00a0 <span style=\"color: #008000;\"><strong>Hint<\/strong><\/span>: If you do not any see Google Maps displayed (you see only a bank page), this is also an indication that your machine can not establish an SSL link.<\/p>\n<h3 style=\"text-align: center;\"><span style=\"color: #ff0000;\"><strong>UPDATE<\/strong><\/span><\/h3>\n<p style=\"padding-left: 30px;\">However at least some <strong>users with Windows 10<\/strong> have experienced this issue (with a current release 1.6.0 copy) so the above link can still be of value to some.\u00a0\u00a0 If you have this issue with a copy of Windows 10, the above link has been able to install the required drivers and overcome the registration problems these users experienced.<\/p>\n<p style=\"padding-left: 30px;\">The registration script was slightly modified (in release 1.6.0) to fetch a copy of the <span style=\"color: #0000ff;\"><strong>SNIP<\/strong><\/span> software license text by means of the SSL socket (rather then the local file copy).\u00a0 This allows confirming that SSL connections can be made before they are in fact needed in a subsequent step.<\/p>\n<p style=\"padding-left: 30px;\">If you see the below screen during registration, this indicates that the default SSL installation on your machine is being blocked and you will need to install the OpenSSL package as indicated above to use <span style=\"color: #0000ff;\"><strong>SNIP<\/strong><\/span>.<\/p>\n<p style=\"padding-left: 30px;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-3436\" src=\"\/kb\/wp-content\/uploads\/2017\/04\/SNIP_RegistrationError_SSLmissing.png\" alt=\"SNIP_RegistrationError_SSLmissing\" width=\"519\" height=\"430\" srcset=\"https:\/\/www.use-snip.com\/kb\/wp-content\/uploads\/2017\/04\/SNIP_RegistrationError_SSLmissing.png 519w, https:\/\/www.use-snip.com\/kb\/wp-content\/uploads\/2017\/04\/SNIP_RegistrationError_SSLmissing-300x249.png 300w, https:\/\/www.use-snip.com\/kb\/wp-content\/uploads\/2017\/04\/SNIP_RegistrationError_SSLmissing-50x41.png 50w, https:\/\/www.use-snip.com\/kb\/wp-content\/uploads\/2017\/04\/SNIP_RegistrationError_SSLmissing-320x265.png 320w\" sizes=\"auto, (max-width: 519px) 100vw, 519px\" \/><\/p>\n<p style=\"padding-left: 30px;\">\n","protected":false},"excerpt":{"rendered":"<p>During license registration, SNIP requires an SSL (secure-socket-Layer) connection to communicate with the licensing server. \u00a0The purpose is to ensure that users can send their information to the licensing server in an encrypted and secured manner. \u00a0If a user encounters\u00a0a\u00a0&#8220;SSL connection required&#8221; message prompt, please go\u00a0here\u00a0to download and manually install [&hellip;]<\/p>\n","protected":false},"author":13,"comment_status":"open","ping_status":"open","template":"","format":"standard","meta":{"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":""},"ht-kb-category":[114],"ht-kb-tag":[298],"class_list":["post-2158","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-faqs","ht_kb_tag-outdated"],"_links":{"self":[{"href":"https:\/\/www.use-snip.com\/kb\/wp-json\/wp\/v2\/ht-kb\/2158","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.use-snip.com\/kb\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/www.use-snip.com\/kb\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.use-snip.com\/kb\/wp-json\/wp\/v2\/users\/13"}],"replies":[{"embeddable":true,"href":"https:\/\/www.use-snip.com\/kb\/wp-json\/wp\/v2\/comments?post=2158"}],"version-history":[{"count":18,"href":"https:\/\/www.use-snip.com\/kb\/wp-json\/wp\/v2\/ht-kb\/2158\/revisions"}],"predecessor-version":[{"id":5136,"href":"https:\/\/www.use-snip.com\/kb\/wp-json\/wp\/v2\/ht-kb\/2158\/revisions\/5136"}],"wp:attachment":[{"href":"https:\/\/www.use-snip.com\/kb\/wp-json\/wp\/v2\/media?parent=2158"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/www.use-snip.com\/kb\/wp-json\/wp\/v2\/ht-kb-category?post=2158"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/www.use-snip.com\/kb\/wp-json\/wp\/v2\/ht-kb-tag?post=2158"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}