{"id":403,"date":"2016-03-03T20:04:20","date_gmt":"2016-03-03T20:04:20","guid":{"rendered":"\/?post_type=ht_kb&#038;p=403"},"modified":"2019-08-29T19:44:04","modified_gmt":"2019-08-29T19:44:04","slug":"support-contact","status":"publish","type":"ht_kb","link":"https:\/\/www.use-snip.com\/kb\/knowledge-base\/support-contact\/","title":{"rendered":"Contacting SCSC for support"},"content":{"rendered":"<p>Technical Support questions regarding for <span style=\"color: #0000ff;\"><strong>SNIP<\/strong> <\/span>are best handled by email.<\/p>\n<p><strong>Please send your questions to:\u00a0\u00a0 <a href=\"mailto:support@use-snip.com\">support@use-snip.com<\/a><\/strong><\/p>\n<p>Of course, the better you can describe the issue you are having, the better we can reply.<\/p>\n<p>&nbsp;<\/p>\n<p>With just a little bit of prior notice we can also support a TeamViewer connection to assist you when needed.<br \/>\n(we also support other <a href=\"https:\/\/www.use-snip.com\/kb\/knowledge-base\/remote-desktop-support\/\" target=\"_blank\" rel=\"noopener noreferrer\">remote connection methods<\/a>).<\/p>\n<p>We want to hear your suggestion for improvements and additional features for <span style=\"color: #0000ff;\"><strong>SNIP<\/strong><\/span>.<\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"color: #0000ff;\"><strong>SNIP<\/strong> <\/span>is a product of<br \/>\n<strong>SubCarrier Systems Corp. (SCSC)<\/strong><br \/>\nOur physical offices are located along historical Route 66 in Glendora, California USA,<br \/>\n[Or at\u00a0 -2467178.0125 -4674384.4272 +3558321.6435 in ECEF units]<br \/>\nand our phone support line is<strong> 888-950-8747<\/strong> within the US and <strong>01-626-513-7715<\/strong> elsewhere.<\/p>\n<p><a href=\"\/wp-content\/uploads\/2016\/03\/SCSClogoSM.jpg\" rel=\"attachment wp-att-1026\"><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-1026 aligncenter\" src=\"\/wp-content\/uploads\/2016\/03\/SCSClogoSM.jpg\" alt=\"SCSClogoSM\" width=\"100\" height=\"165\" srcset=\"https:\/\/www.use-snip.com\/kb\/wp-content\/uploads\/2016\/03\/SCSClogoSM.jpg 141w, https:\/\/www.use-snip.com\/kb\/wp-content\/uploads\/2016\/03\/SCSClogoSM-30x50.jpg 30w\" sizes=\"auto, (max-width: 100px) 100vw, 100px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: center;\"><span style=\"color: #0000ff;\"><strong>SNIP<\/strong> <\/span>and <strong>RTK2go<\/strong> are registered trademarks of SCSC.<br \/>\n<span style=\"color: #0000ff;\"><strong>SNIP<\/strong><\/span> is protected by US and international patents, both granted and pending.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Technical Support questions regarding for SNIP are best handled by email. Please send your questions to:\u00a0\u00a0 support@use-snip.com Of course, the better you can describe the issue you are having, the better we can reply. &nbsp; With just a little bit of prior notice we can also support a TeamViewer connection [&hellip;]<\/p>\n","protected":false},"author":13,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":""},"ht-kb-category":[115,112],"ht-kb-tag":[8,116],"class_list":["post-403","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-getting-started","ht_kb_category-general","ht_kb_tag-contact","ht_kb_tag-phone"],"_links":{"self":[{"href":"https:\/\/www.use-snip.com\/kb\/wp-json\/wp\/v2\/ht-kb\/403","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.use-snip.com\/kb\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/www.use-snip.com\/kb\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.use-snip.com\/kb\/wp-json\/wp\/v2\/users\/13"}],"replies":[{"embeddable":true,"href":"https:\/\/www.use-snip.com\/kb\/wp-json\/wp\/v2\/comments?post=403"}],"version-history":[{"count":23,"href":"https:\/\/www.use-snip.com\/kb\/wp-json\/wp\/v2\/ht-kb\/403\/revisions"}],"predecessor-version":[{"id":6495,"href":"https:\/\/www.use-snip.com\/kb\/wp-json\/wp\/v2\/ht-kb\/403\/revisions\/6495"}],"wp:attachment":[{"href":"https:\/\/www.use-snip.com\/kb\/wp-json\/wp\/v2\/media?parent=403"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/www.use-snip.com\/kb\/wp-json\/wp\/v2\/ht-kb-category?post=403"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/www.use-snip.com\/kb\/wp-json\/wp\/v2\/ht-kb-tag?post=403"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}