{"id":7573,"date":"2023-08-02T00:00:55","date_gmt":"2023-08-02T00:00:55","guid":{"rendered":"https:\/\/www.use-snip.com\/kb\/?post_type=ht_kb&#038;p=7573"},"modified":"2023-08-04T19:04:59","modified_gmt":"2023-08-04T19:04:59","slug":"user-accounts-vs-customer-accounts","status":"publish","type":"ht_kb","link":"https:\/\/www.use-snip.com\/kb\/knowledge-base\/user-accounts-vs-customer-accounts\/","title":{"rendered":"User Accounts vs Customer Accounts"},"content":{"rendered":"<p>This article describes the differences between <strong>User Accounts<\/strong> and <strong>Customer Accounts<\/strong>. \u00a0 This is one part of the additional features provided by the <a href=\"https:\/\/www.use-snip.com\/downloads\/enhanced-user-management\/\" target=\"_blank\" rel=\"noopener\">Enhanced User Management<\/a> Plug_In.\u00a0 This Plug-In also enables the ability to <em>restrict<\/em> any User Account in various ways to control their access to your NTRIP Caster.<\/p>\n<p>Every <a href=\"https:\/\/www.use-snip.com\/kb\/knowledge-base\/question-what-is-an-ntrip-client\/\" target=\"_blank\" rel=\"noopener\">NTRIP Client<\/a> connection to the Caster (every user), requires a valid user name and password to connect (unless you are running your Caster in an open mode where no user account is required to connect).\u00a0 This is called a <strong>User Account<\/strong>.\u00a0 In <span style=\"color: #993300;\"><em><strong>Pro<\/strong><\/em><\/span> models of <span style=\"color: #0000ff;\"><strong>SNIP<\/strong><\/span>, this account can be &#8216;owned&#8217; or assigned to a <strong>Customer Account<\/strong> which is used to manage additional contact information (phone, eMail, etc.) and business details.\u00a0 The use the Customer Account features is entirely optional, but of significant convenience.<\/p>\n<h3>The object model; <strong>Users<\/strong> versus <strong>Customers<\/strong> \/ Clients<\/h3>\n<p>There are two fundamental &#8216;account&#8217; concepts used in the <span style=\"color: #0000ff;\"><strong>SNIP<\/strong><\/span> Caster.\u00a0 The <strong>User Account<\/strong>, and the <strong>Customer Account<\/strong>.\u00a0 The <em>user account<\/em> is used by NTRIP Client devices to connect-to (log in to) the <span style=\"color: #0000ff;\"><strong>SNIP<\/strong><\/span> Caster. The <em>customer account<\/em> holds details, such as the contact eMail or billing address, about a real world object such as the person or a firm who &#8216;owns&#8217; that\u00a0 user account.<\/p>\n<p>Every User Account is owned by one (and only one) Customer Account.\u00a0 [User accounts not assigned to any Customer are assigned to the Caster Admin]\u00a0 Any Customer Account may have zero or more User Accounts.\u00a0 This provides great flexibility regarding how you choose to set up your users.\u00a0 A few common examples are provided below.<\/p>\n<p style=\"text-align: right;\">[<span style=\"color: #008000;\"><strong>Aside<\/strong>:<\/span> Customer Accounts are also used with <a href=\"https:\/\/www.use-snip.com\/kb\/knowledge-base\/reserving-pushed-mountpoint\/\">Base Station Reservations<\/a><br \/>\nand can also have Staff Accounts created for their own staff personal to use the Web API.]<\/p>\n<p>Every <strong>User Account<\/strong> consists of a unique <em>user name<\/em> and a <em>password<\/em>, and also an allowed <em>number<\/em> of simultaneous (concurrent) connections.\u00a0\u00a0 Each individual user account can connect simultaneously as many times as you allow.\u00a0 Some <span style=\"color: #0000ff;\"><strong>SNIP<\/strong><\/span> deployments will set this value to <strong>one<\/strong>; in which case a given user account can make one only connection at a time.\u00a0 Such a deployment might create three user accounts for a customer who required corrections for three different devices.\u00a0\u00a0 Another deployment might chose to create only a single user account and allow all three concurrent connections using that single account.<\/p>\n<p>The various <a href=\"https:\/\/www.use-snip.com\/kb\/knowledge-base\/user-accounts-adding-restrictions\/\" target=\"_blank\" rel=\"noopener\"><strong>connection restrictions<\/strong><\/a> which can also be associated with any user account provide further control. For example; a given user account may also restricted that it can only connect to a specified list of Base Stations or that a specific type of NTRIP equipment must be used.<\/p>\n<h3>Examples<\/h3>\n<p>Consider as a fictitious example of a farmer named &#8220;Martin&#8221; who needs to be set up with corrections for four tractors.\u00a0 Let&#8217;s presume these four devices are called John, Paul, George, and Ringo.<\/p>\n<p>In any event &#8220;Martin&#8221; would have a customer account created for him.\u00a0 This would contain his full name and contact details (address, phone, email, etc.) and well as various bits of information needed to manage the business relationship between the two firms.\u00a0 Other Plug-Ins, such as eMail or monitoring, will likely also be of value in managing the client relationship aspect of this.\u00a0 This customer account would then <em>own<\/em> the user accounts that were created.<\/p>\n<p>The user account setup(s) for the four tractors would likely be created in one of the two ways below:<\/p>\n<ul>\n<li>Create <strong>four<\/strong> separate accounts, each with the the allowed simultaneous connections value set to the value one.\u00a0 Each account (presumably named <em>John<\/em>, <em>Paul<\/em>, <em>George<\/em>, and <em>Ringo<\/em>) can be disabled or enabled as desired.\u00a0 Each can have additional restrictions added to it.\u00a0 Each is measured for usage, number of connections, etc. This is shown in the image below.<br \/>\n`<\/li>\n<li>Create <strong>one<\/strong> common account, with the allowed simultaneous connections value set to the value four. The account (presumably named <em>Beatles<\/em>) can also be disabled or enabled as desired.\u00a0 The measurements for usage, number of connections, etc., are the sum of all uses of the account.\u00a0 And it can have additional restrictions added to it. These restrictions are then shared with all devices using the account.\u00a0 If a 5th Beatle were ever desired, the simultaneous connections value would be set to five.<\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.use-snip.com\/kb\/wp-content\/uploads\/2021\/03\/CustomerWusers.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-7613 size-full\" src=\"https:\/\/www.use-snip.com\/kb\/wp-content\/uploads\/2021\/03\/CustomerWusers.png?_t=1616089818\" alt=\"\" width=\"710\" height=\"350\" srcset=\"https:\/\/www.use-snip.com\/kb\/wp-content\/uploads\/2021\/03\/CustomerWusers.png 710w, https:\/\/www.use-snip.com\/kb\/wp-content\/uploads\/2021\/03\/CustomerWusers-300x148.png 300w, https:\/\/www.use-snip.com\/kb\/wp-content\/uploads\/2021\/03\/CustomerWusers-50x25.png 50w, https:\/\/www.use-snip.com\/kb\/wp-content\/uploads\/2021\/03\/CustomerWusers-600x296.png 600w, https:\/\/www.use-snip.com\/kb\/wp-content\/uploads\/2021\/03\/CustomerWusers-320x158.png 320w\" sizes=\"auto, (max-width: 710px) 100vw, 710px\" \/><\/a><\/p>\n<p>Yet another way to structure this would be that each individual Beatle had their own user account and <strong>also<\/strong> has their own customer account. \u00a0 This has value if you need to send Ringo&#8217;s invoices to his home in Beverly Hills while George wants his sent to <span class=\"ILfuVd NA6bn\"><span class=\"hgKElc\"> his East Maui home. \u00a0<\/span><\/span><\/p>\n<p>In any of these cases, the addition of further connection restrictions can be added to that account.<\/p>\n<ul>\n<li>The account <em>Beatles<\/em> could be be restricted to only allowing<br \/>\nconnections when within 100km of Liverpool, England.<span class=\"\" style=\"display:block;clear:both;height: 0px;padding-top: 20px;border-top-width:0px;border-bottom-width:0px;\"><\/span><\/li>\n<li>The account <em>Ringo<\/em> could be restricted to only connecting<br \/>\nto a Base Station named &#8220;DrumKit&#8221;<span class=\"\" style=\"display:block;clear:both;height: 0px;padding-top: 20px;border-top-width:0px;border-bottom-width:0px;\"><\/span><\/li>\n<li>The accounts <em>John<\/em> and <em>George<\/em> might have a specific<br \/>\ndate and time after which they can no longer connect.<span class=\"\" style=\"display:block;clear:both;height: 0px;padding-top: 20px;border-top-width:0px;border-bottom-width:0px;\"><\/span><\/li>\n<\/ul>\n<p>Active <a href=\"https:\/\/www.use-snip.com\/kb\/knowledge-base\/user-accounts-adding-restrictions\/\" target=\"_blank\" rel=\"noopener\">restrictions<\/a> are cumulative, so any user account may have multiple active ones, although this would be rare.\u00a0 Most restrictions provide both an &#8220;allowed&#8221; mode and a &#8220;prohibited&#8221; mode.\u00a0 So, for example, one might <em>prohibit<\/em> a given user account from access to a specific Base Station while allowing that user to connect to all others.\u00a0\u00a0 A more common user would be to allow a given user account access to a specific Base Station while prohibiting connections to any others.\u00a0 Also keep in mind that any created restrictions relate to a single user account, which <em>may<\/em> or <em>may not<\/em> have multiple actual users.<\/p>\n<p style=\"padding-left: 40px;\"><span style=\"color: #008000;\"><strong>Note<\/strong>:<\/span> The &#8220;<a href=\"https:\/\/www.use-snip.com\/downloads\/enhanced-user-management\/\" target=\"_blank\" rel=\"noopener\">Enhanced User Management<\/a>&#8221; Plug-In is required to create customer accounts and to add restrictions to user accounts.\u00a0 In the absence of this Plug-In (for <span style=\"color: #993300;\"><em><strong>Lite<\/strong><\/em><\/span> and <span style=\"color: #993300;\"><em><strong>Basic<\/strong> <\/em><\/span>users of <span style=\"color: #0000ff;\"><strong>SNIP<\/strong><\/span>) all user accounts are assigned to the Caster Administrator as common customer account.\u00a0 And in order to use and assign Staff Accounts to interact with the Caster over web pages, the &#8220;<a href=\"https:\/\/www.use-snip.com\/downloads\/snip_web\/\" target=\"_blank\" rel=\"noopener\">Web API<\/a>&#8221; Plug-In is also required.<\/p>\n<h3>Related Topics<\/h3>\n<p style=\"padding-left: 40px;\"><a href=\"https:\/\/www.use-snip.com\/kb\/knowledge-base\/adding-user-accounts\/\" target=\"_blank\" rel=\"noopener\">Adding Users, General<\/a><\/p>\n<p style=\"padding-left: 40px;\"><a href=\"https:\/\/www.use-snip.com\/kb\/knowledge-base\/user-accounts-adding-restrictions\/\" target=\"_blank\" rel=\"noopener\">Adding User Restrictions<\/a><\/p>\n<p style=\"padding-left: 40px;\"><a href=\"https:\/\/www.use-snip.com\/kb\/knowledge-base\/adding-customer-accounts\/\" target=\"_blank\" rel=\"noopener\">Adding Customer Accounts<\/a><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>This article describes the differences between User Accounts and Customer Accounts. \u00a0 This is one part of the additional features provided by the Enhanced User Management Plug_In.\u00a0 This Plug-In also enables the ability to restrict any User Account in various ways to control their access to your NTRIP Caster. Every [&hellip;]<\/p>\n","protected":false},"author":13,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":""},"ht-kb-category":[283],"ht-kb-tag":[505,495],"class_list":["post-7573","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-managing-user-accounts","ht_kb_tag-customer-accounts","ht_kb_tag-user-accounts"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.1 (Yoast SEO v27.1.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>User Accounts vs Customer Accounts - SNIP Support<\/title>\n<meta name=\"description\" content=\"Describes the differences between User Accounts and Customer Accounts in the SNIP NTRIP Caster.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.use-snip.com\/kb\/knowledge-base\/user-accounts-vs-customer-accounts\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"User Accounts vs Customer Accounts\" \/>\n<meta property=\"og:description\" content=\"Describes the differences between User Accounts and Customer Accounts in the SNIP NTRIP Caster.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.use-snip.com\/kb\/knowledge-base\/user-accounts-vs-customer-accounts\/\" \/>\n<meta property=\"og:site_name\" content=\"SNIP Support\" \/>\n<meta property=\"article:modified_time\" content=\"2023-08-04T19:04:59+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.use-snip.com\/kb\/wp-content\/uploads\/2021\/03\/CustomerWusers.png?_t=1616089818\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.use-snip.com\/kb\/knowledge-base\/user-accounts-vs-customer-accounts\/\",\"url\":\"https:\/\/www.use-snip.com\/kb\/knowledge-base\/user-accounts-vs-customer-accounts\/\",\"name\":\"User Accounts vs Customer Accounts - 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